Basic Facilitation Skills
Creating a comfortable environment and fostering a good working relationship are critical for any counseling session. For that matter, building rapport, setting the therapeutic environment and managing group dynamics are the essential facilitation skills that counselors utilize to establish an appropriate working relationship.
Building a rapport is important because it helps a patient feel comfortable. Most of the patients desire to work with counselors in comfortable environments. Correction counselors can build a rapport by being open and honest about the counseling discussions. Per Martino (2010), a counselor is always expected to guarantee the confidentiality of the information disclosed. Consequently, counselors also listen attentively to understand client needs and their personal stories. It is important for counselors to demonstrate they fully understand a client’s viewpoint.
The therapeutic environment is a constructed idea created to help a client looking for health care services feel comfortable. Setting an appropriate therapeutic environment helps the patients seeking counseling services to feel comfortable when discussing private and sensitive matters (Damari et al., 2018). Counselors set a therapeutic environment by ensuring the counseling room has sufficient light. Sufficient light makes it possible for a counselor to observe a patient’s facial expression, gestures, and emotions. The creation of sufficient space is also a way that counselors set healing environments. The space clearly defines the boundary and eliminates instances of personal intrusion that may cause distraction.
Group dynamics is the most efficient way of bringing people together in a counseling session. It makes it possible for people to learn about themselves and others. Per Martino (2010), group dynamics are managed through information sharing to help patients get to recognize one another and thereby create a friendly and open atmosphere. It is important to bring people together in a counseling session by supporting them to share personal experiences to understand problem similarities. Significantly, enhancing the self-esteem of everyone is essential in managing group dynamics because it makes the patients feel good and happy. The group members can comfortably express their personal beliefs and attitudes essential for the counseling session.
Counselors need to comprehend basic traditional counseling techniques to foster positive working relationships with the patients. Developing a rapport, setting a therapeutic environment and managing group dynamics are some of the techniques used to build strong working relationships. After all, fostering strong relationships with the patients empowers them to get required physical and mental health needs as well as fulfill their life goals.
Damari, B., Hajebi, A., Bolhari, J., & Heidari, A. (2018). Developing a Training Course for Spiritual Counselors in Health Care: Evidence from Iran. Indian Journal of Palliative Care, 24(2), 145–149. https://doi.org/10.4103/IJPC.IJPC_207_17.
Martino, S. (2010). Strategies for training counselors in evidence-based treatments. Addiction Science & Clinical Practice, 5(2), 30–39. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3120122/.