Problem-solving is among the essential skills that even healthcare requires for the
effective operation of the practice. The concept involves various models and techniques that are
readily available for evaluation and solving an extensive range of issues in the health care sector.
Problems in the health care practice differ with the extent of complexity which managers require
to understand clearly. As a health care manager, it is encouraging to find the right model, which
is effective and flexible to deal with different sector issues. Over time the model chosen should
be automatically applied in solving problems in various departments. The problem-solving
approaches have a regular pattern to help managers get the potential and practical solutions to
different issues. Through implementation, managers get a lasting course of action, which will
help them deal with pressing issues. Management problem-solving methodology is a broad
concept which best fit in the health services management ethics (Darr, 2005). The typical steps
which the health services manager uses to have the method work effectively include analyzing,
weighing, justifying, choosing, and problem evaluation.
Firstly, the health managers will require analyzing the problem extensively through
distinguishing the entire structure of the issue in specific care to its significant elements. As a
result, managers find it easy to learn the extent of the problem and its impact on the practice.
Secondly, the methodology requires the managers to weigh and evaluate the merits and demerits
of the available alternatives applicable to finding a solution to the problem identified. Through
weighing and assessments, effective and lasting solutions are obtained. The third step involves
the justification process. The action comes in handy in offering a compelling and adequate moral
reason which best fits an established principle. Principles such as telling the truth always need to
match the practice's philosophy and the manager's ethics. On the fourth step, the health care
manager selects a couple of available alternatives options on the operation rule, where the
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justification process is complete. The manager's problem-solving methodology calls for the
evaluation process by reexamining the choices plus what is warranted on the final stage (Rakich
& Krigline 1996). Here, identifying the queries without solutions is made, and the decision
implementation process commences.
PROBLEM SOLVING METHODOLOGY 4
Darr, K. (2005). Ethics in health services management. The Journal for Healthcare Quality
(JHQ), 27(3), 55.
Rakich, J. S., & Krigline, A. B. (1996). Problem-solving in health services
organizations. Hospital topics, 74(2), 21-27.